雲端主機代管服務範圍與售價

Pro-Active Managed Support

每月費用為2500 TWD。我們提供主動式積極監控與管理服務(僅限於CentOS+Cpanel)。

服務範圍如下:

  • 設定您的新建立之VPS
  • 每月安全性檢查與更新
  • 代管免費轉移網域
  • 設置私人DNS服務
  • cPanel 設定
  • 設定與搬遷最多20個網站對於非cPanel或Plesk平台之搬遷
  • 搬遷您的VPS從其他地方到我們主機上
  • 主動監控與處理VPS相關問題
  • 可提交無限個代管服務相關問題之服務單
  • 100% SLA,若有downtime依服務層級協議照比例退款補償。

此服務就如同把一位MIS請到公司,幫您管理您的主機,費用相對底於請一位員工之薪資,您不必再費心處理主機相關之問題。

注意:此服務只包含一個VPS,若須管理多台VPS,則須購買多個代管服務。購買請洽業務部門申請。http://clients.fantastic-host.net/submitticket.php

詳細服務清單

Supported Tasks (one per ticket)

  • Kernel Upgrades via package managers
  • Basic Server Administration
  • DNS Administration
  • FTP Administration
  • Control Panels
  • Telnet Administration
  • Backup / NAS / FTP Administration
  • Quota Administration
  • IP Address / Network Administration
  • Server Task Scheduling

Managed support is not available for Windows.

Operating Systems

  • CentOS - kernel upgrades
  • Ubuntu - kernel upgrades
  • Debian - kernel upgrades
  • Gentoo - kernel upgrades

Basic Server Administration

  • Setting / Changing Hostname
  • Settings Time
  • Installing 3rd Party Applications
  • Installing Zend
  • Installing PHP
  • Installing Ruby on Rails
  • Installing Python
  • Installing Imagemagik
  • Installing control panels
  • Installing Fantastico
  • Installing RVSkins
  • Install modsecurity

Control Panels

  • cPanel
  • ISPmanager
  • Webmin
  • Directadmin

DNS Administration

  • Name Server Setup
  • Modifying MX, A records, CNAME
  • Troubleshooting DNS Resolution
  • Reverse DNS (PTR) Configuration
  • Master / Slave / Setup

FTP Administration

  • Anonymous FTP enable/disable
  • FTP configuration (including control panels)
  • FTP Virtual Hosting Setup / Config
  • FTP Users / Permissions / Setup

FrontPage Administration

  • Installing FrontPage
  • Removing FrontPage Extensions
  • Re-Installing FrontPage Extensions
  • FrontPage Secure Forms
  • FrontPage Mail Extension Problems

Telnet Administration

  • Enabling / disabling shell access for users
  • Troubleshooting telnet connections

Backup / NAS / FTP Administration

  • Backup configuration and setup
  • Backup and restore
  • Migration questions
  • FTP setup and configuration
  • FTP users and permissions
  • NAS mount
  • Backup and Storage to NAS

Quota Administration

  • Disk Quotas - OS level
  • Disk Quotas - control panels
  • Disk Quotas - errors and reset
  • General setup and configuration

IP Address / Network Administration

  • Addition / deletion of secondary IP to server
  • Local route tables
  • IP tables
  • Static IP assignments to services
  • Static IP Hosting
  • Dynamic IP Hosting
  • Troubleshooting IP Aliases

Server Task Scheduling

  • Creating Cron Jobs
  • Setting up Scheduled Tasks

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